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Reporting Water Waste

Increasing efficient water usage and decreasing waste in outdoor landscape irrigation are important strategies to protect and extend current supplies of water in the region.

Fort Worth Water has implemented outdoor irrigation requirements through city ordinances and uses enforcement of these reasonable requirements for that purpose.*

An Outdoor Water Waste Incident Report covers only these type of incidents:

  1. Watering hard surfaces
  2. Watering when raining
  3. Broken sprinkler heads
  4. Watering at the wrong time of day
  5. Use of irrigation systems prohibited between 10 a.m. – 6 p.m.
    1. Use of irrigation systems prohibited between 10 a.m. – 6 p.m.
    2. Use of hand-held or soaker hose and drip irrigation is allowed any time.
  6. Watering on the wrong day
    1. "Twice-a-week restrictions are permanently in effect per city ordinance.
    2. Monday: no watering
    3. Tuesday: nonresidential properties
    4. Wednesday and Saturday: residential addresses ending in 0, 2, 4, 6, 8
    5. Thursday and Sunday: residential addresses ending in 1, 3, 5, 7, 9
    6. Use of hand-held or soaker hose and drip irrigation is allowed any day.

Please do not report an outdoor watering violation for the same address again until at least 14 days have passed since the date of the initial violation. This allows the city time to process the violation, contact the property owner and help get the violation corrected.

Report Outdoor Water Waste

If this is a water-related emergency, please call 817-392-4477 (select option 1). These Form Submissions are not monitored 24 hours a day or on weekends.

Unfortunately, we cannot process reported incidents or issues that do not relate to water waste or conservation.

If you wish to report water-related incidents other than those listed above, please call Water Customer Service at 817-392-4477. A Water Customer Service Representative will be able to route and track your issue to the proper Fort Worth Water group for appropriate follow up.

Issues to report to Water Customer Service include:

  1. Water main breaks (select option 1)
  2. Meter malfunctions
  3. Billing and account questions
  4. Water shut off
  5. Sanitary sewer overflows (select option 1)
  6. Clogged sewer pipes (select option 1)

Outdoor Water Conservation Information

Outdoor water usage can account for up to 30% of total water usage during summer months. Nearly 50% of that water can be lost to evaporation or runoff resulting from inefficient watering practices. Fort Worth Water uses year-round outdoor watering requirements as part of its best management practices to protect and extend water supplies, especially during drought conditions.

Cycle and SoakUsing a cycle-and-soak process to water deeply and thoroughly no more than twice a week helps grass and plants develop deep root systems resistant to drought. Most grasses types need no more than one inch of water on a twice per week schedule. Watering between 10 a.m. and 6 p.m. increases water loss to evaporation during the heat of the day.

Irrigation Evaluation Fort Worth Water offers free irrigation evaluations to residential water customers. Licensed irrigation professionals conduct the evaluations and provide recommendation to increase irrigation system efficiency.

Watering Advice Sign up for the Weekly Watering Advice at to get information on how much to water each week via text or email.

New Landscape Establishment of new landscape requires an Irrigation Schedule Variance approval. New landscape means any vegetation installed at the time of construction of a new house, multi-family building or commercial building or new vegetation replacing more than 35% of existing landscaping during construction and/or repairs. Apply for a variance.

Other outdoor water use best management practices, especially during drought conditions, include:

  • Installing rain barrels to collect water for watering plants;
  • Filling swimming pools only as needed for proper operation;
  • Reducing or eliminating power washing of outdoor surfaces except for health and safety reasons or painting preparation; and
  • Using commercial car washes rather than washing vehicles at home.

Learn more about water conservation programs at or by calling 817-392-8740 or emailing


Report Water Waste

Fort Worth has year-round watering restrictions which include a no more than twice a week irrigation schedule. Please report water waste online or use the MyFtWorth app for smartphones.



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