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Download MyFW app, a new way to report issues

Posted Aug. 7, 2019

hand holding the app
Service requests for several city departments are available on the app.

Fort Worth residents and visitors now have a quick and easy way to report issues to the city.

The new My Fort Worth (MyFW) app is now available. After downloading the app, users can provide a brief description, photos and use a map-based location feature to submit issues like graffiti, potholes or high grass. Once submitted, the request will go directly to the appropriate city work team for a quick response. The user can view the status of the request in the app and receive a notification when the work is complete.

Service requests for Code Compliance, Human Resources, Park & Recreation and Transportation & Public Works are all currently available on the app.

MyFW also saves time and money by automating many employee tasks. It saves gas and eliminates travel by enabling city staff to instantly upload reports and photo documentation from the worksite. Employees can initiate work orders from their office or in the field. The app interfaces with many existing workflow systems, making responses to residents more efficient and accurate.

Download MyFW on the App Store or Google Play.

Learn more about the features available on the app.

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Calendar

Residential Board of Adjustment Work Session: 12:30 p.m. Aug. 21, 2019; City Council Conference Room 290, City Hall, 200 Texas Street.
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Residential Board of Adjustment Public Hearing: 1:30 p.m. Aug. 21, 2019; City Council Chamber, 2nd Floor, City Hall, 200 Texas Street.
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City Council Budget Work Session: 9 a.m. Aug. 22, 2019; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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Fort Worth Housing Solutions Board of Commissioners Regular Meeting: 5 p.m. Aug. 22, 2019; FWHS Administrative Office Board Room, 1201 East 13th St.
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Fort Worth Affordability, Inc. Board of Directors Annual Meeting: 5 p.m. Aug. 22, 2019; FWHS Administrative Office Board Room, 1201 East 13th Street.
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North Riverside Drive Improvements Project Meeting: 6 p.m. Aug. 22, 2019; Villages of Woodland Springs Amenities Center, 12209 Timberland Road.

Animal Shelter Advisory Committee Meeting: 6:30 p.m. Aug. 22, 2019; Animal Care and Control Center, 500 MLK Freeway.
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The Essentials of Your Business Plan: 8:30 a.m. Aug. 23, 2019; Fort Worth Business Assistance Center, 1150 South Freeway.
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Presentations and Pitches Bootcamp: 9 a.m. Aug. 23, 2019; Fort Worth Business Assistance Center, 1150 South Freeway.
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Deferred Compensation Oversight Committee: 9 a.m. Aug. 23, 2019; Fort Worth Credit Union Board Room, 2309 Montgomery Street.
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City Council Budget Work Session: 10 a.m. Aug. 23, 2019; City Council Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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Workforce Solutions For Tarrant County Investment Committee Meeting: 10 a.m. Aug. 23, 2019; Workforce Solutions Board Offices, Large Conference Room, Ste. 600, 1320 S. University Drive.
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Workforce Solutions for Tarrant County Leadership Committee Meeting: 10:45 a.m. Aug. 23, 2019; Workforce Solutions, Board Offices, Large Conference Room, Ste. 600, 1320 S. University Drive.
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Community Engagement Summer Workshop: 9:30 a.m. Aug. 24, 2019; Harvest Assembly of God, 7501 Crowley Road.
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Canceled Community Engagement Summer Workshop (SPANISH): 10:30 a.m. Aug. 24, 2019; Diamond Hill Community Center, 1701 NE 36th St.

Building Standards Commission Pre-Meeting: 9 a.m. Aug. 26, 2019; City Council Conference Room 290, City Hall, 200 Texas St.
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Building Standards Commission Meeting: 9:30 a.m. Aug. 26, 2019; City Council Chamber, 2nd Floor, City Hall, 200 Texas St.
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Diamond Hill Community Center Project Meeting: 6 p.m. Aug. 26, 2019; Diamond Hill Community Center, 1701 NE 36th St.

Meet and Confer Negotiations Between the City of Fort Worth ("City") and the Fort Worth Police Association ("POA"): 9 a.m. Aug. 27, 2019; Fort Worth Botanic Gardens, Camilia Room, 3220 Botanic Garden Blvd.
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View the full city calendar and current meetings.