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511DFW app upgraded to enhance user experience

Posted April 16, 2019

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A regional app and website for providing road condition information, 511DFW, received an upgrade this spring to improve the user experience.

With the improvements, users can quickly access free real-time information on traffic and transit conditions in both English and Spanish. The app also now allows users to access and integrate their personalized My511 account, previously a website-only feature. My511 lets users save frequent trips. As a privacy feature, users can travel to intersections rather than specific destinations.

Other website-only features now available on the app include access to a customizable map, live dynamic message signs (the electronic information signs with traffic updates along highways), and highway cameras that refresh with photos of live traffic at least every five minutes. These features mean users can now scope out their trip before they leave for a destination. Information on traffic speeds for freeways and arterials, weather alerts, bus stops, crashes, road construction, and current and upcoming events impacting traffic, are still available on the app. Motorist assistance information for freeways can also be found on the app.

The upgrades to 511DFW still use travel data from other apps, including Google Maps, Apple Maps and Waze to maximize the user experience. The 511DFW app is available in the App Store or on Google Play. Although the app requires a smartphone, anyone with a phone can still call 511 to get the latest traffic information.

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