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New chat option optimizes Municipal Court customer service

Posted March 30, 2018

Archived Content Information and links provided may no longer be accurate.

The Fort Worth Municipal Court is piloting AliveChat, an industry leading chat product, beginning March 30. This new feature will enhance the web experience for residents.

As part of the court’s web pages, the chat will provide residents with a convenient way to connect with Municipal Court instantly - by simply clicking a button on the Municipal Court pages on a desktop computer or mobile device.

A court team member will be available to assist the public during regular business hours 8 a.m.-5 p.m., Monday-Friday. Outside of business hours, residents will have the option of leaving their email address and questions for court staff to respond the next business day.

Municipal Court is excited to provide another way to connect with constituents, by enhancing their web experience.

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FW Sports Authority Inc. Board Meeting: 2 p.m. Nov. 20, 2018; Fort Worth Convention Center, Executive Board Room, 1201 Housont Street.
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Canceled Fort Worth Local Development Corporation: 2 p.m. Nov. 20, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Canceled Central City Local Government Corporation: 2 p.m. Nov. 20, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Canceled AllianceAirport Authority: 2 p.m. Nov. 20, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Canceled Lone Star Local Government Corporation: 2 p.m. Nov. 20, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Canceled City Council Work Session: 3 p.m. Nov. 20, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

Canceled City Council Meeting: 7 p.m. Nov. 20, 2018; Council Chambers, Second Floor, City Hall, 200 Texas Street.

Thanksgiving Dinner at Hillside: 7 p.m. Nov. 20, 2018; Hillside Community Center, 1201 E. Maddox Ave.

Senior Thanksgiving Dinner at Como: 11:30 a.m. Nov. 21, 2018; Como Community Center, 4900 Horne St.

Thanksgiving Dinner at Como: 6:30 p.m. Nov. 21, 2018; Como Community Center, 4900 Horne St.

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