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New chat option optimizes Municipal Court customer service

Posted March 30, 2018

The Fort Worth Municipal Court is piloting AliveChat, an industry leading chat product, beginning March 30. This new feature will enhance the web experience for residents.

As part of the court’s web pages, the chat will provide residents with a convenient way to connect with Municipal Court instantly - by simply clicking a button on the Municipal Court pages on a desktop computer or mobile device.

A court team member will be available to assist the public during regular business hours 8 a.m.-5 p.m., Monday-Friday. Outside of business hours, residents will have the option of leaving their email address and questions for court staff to respond the next business day.

Municipal Court is excited to provide another way to connect with constituents, by enhancing their web experience.

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Calendar

Building Standards Commission Pre-Meeting: 10 a.m. May 21, 2018; City Hall, 2nd Floor, Council Conference Room 290, 200 Texas Street.
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Building Standards Commission Public Hearing: 10:30 a.m. May 21, 2018; City Hall, 2nd Floor, Council Chamber, 200 Texas Street.
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Task Force on Race and Culture: 3:30 p.m. May 21, 2018; Beborah Beggs Mocrief Garden Center, Oak Hall, 3220 Botanic Garden Boulevard.
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Trinity Metro Board of Directors Meeting: 3:30 p.m. May 21, 2018; Intermodal Transportation Center, 2nd Floor Community Room, 1001 Jones Street.
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Randol Mill Road Project Meeting: 6:30 p.m. May 21, 2018; Temple Baptist Church - Cafeteria, 6824 Randol Mill Road.

Canceled City Council Work Session: 3 p.m. May 22, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.

Canceled City Council Meeting: 7 p.m. May 22, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Street.

Metropolitan Area EMS Authority / MedStar Mobile Healthcare: 10 a.m. May 23, 2018; MedStar Mobile Healthcare, 2900 Alta Mere Drive.
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School Visit - Lunch & Learn: noon May 23, 2018; Atwood Macdonald Elementary .

City Plan Commission Work Session: noon May 23, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.
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Fort Worth Professional Fire Fighters Association Collective Bargaining Negotiations: 12:30 p.m. May 23, 2018; IAFF Local 440 Office, 3855 Tulsa Way.
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City Plan Commission Public Hearing: 1:30 p.m. May 23, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Street.
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Budget Stakeholder's Meeting: 3:30 p.m. May 23, 2018; Council Room 290, 200 Texas Street, Fort Worth, TX 76102.

Park and Recreation Advisory Board Meeting: 4 p.m. May 23, 2018; Fort Worth Botanic Garden, Deborah Beggs Memorial Garden Center, 3220 Botanic Garden Boulevard.
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Rolling Town Hall: 6 p.m. May 23, 2018; Ridglea North, Berney Park, 6316 Rosemont Avenue.

Fort Worth Housing Solutions Board of Directors Regular Meeting: 5 p.m. May 24, 2018; FWHS Administrative Office Board Room, 1201 13th Street.
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Fort Worth Affordability Inc: 5 p.m. May 24, 2018; FWHS Administrative Office Board Room, 1201 East 13th Street.
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Westcliff Drainage Improvements Project Open House: 6 p.m. May 24, 2018; Westcliff Elementary School - Auditorium, 4300 Clay Ave.

View the full city calendar.