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New chat option optimizes Municipal Court customer service

Posted March 30, 2018

Archived Content Information and links provided may no longer be accurate.

The Fort Worth Municipal Court is piloting AliveChat, an industry leading chat product, beginning March 30. This new feature will enhance the web experience for residents.

As part of the court’s web pages, the chat will provide residents with a convenient way to connect with Municipal Court instantly - by simply clicking a button on the Municipal Court pages on a desktop computer or mobile device.

A court team member will be available to assist the public during regular business hours 8 a.m.-5 p.m., Monday-Friday. Outside of business hours, residents will have the option of leaving their email address and questions for court staff to respond the next business day.

Municipal Court is excited to provide another way to connect with constituents, by enhancing their web experience.

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Building Standards Commission Pre-Meeting: 9 a.m. Sept. 24, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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Building Standards Commission Meeting: 9:30 a.m. Sept. 24, 2018; Council Chambers, Second Floor, City Hall, 200 Texas Street.
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Task Force on Race and Culture: 5 p.m. Sept. 24, 2018; University Christian Church, 2720 S University Drive.

Community Action Partners (CAP) Council: 2 p.m. Sept. 25, 2018; La Gran Plaza, 4200 South Freeway, Suite 2310.
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Fort Worth Local Development Corporation: 2 p.m. Sept. 25, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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Fort Worth Local Development Corporation: 2 p.m. Sept. 25, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.

City Council Work Session: 3 p.m. Sept. 25, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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Active Transportation Projects Open House: 6 p.m. Sept. 25, 2018; Fort Worth Central Library, 500 W 3rd St.

City Council Meeting: 7 p.m. Sept. 25, 2018; Council Chambers, Second Floor, City Hall, 200 Texas Street.
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Metropolitan Area EMS Authority/MedStar Mobile Healthcare: 10 a.m. Sept. 26, 2018; MedStar Mobile Healthcare, 2900 Alta Mere Drive.
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City Plan Commission Work Session: 11:30 a.m. Sept. 26, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.
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City Plan Commission Public Hearing: 1:30 p.m. Sept. 26, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Street.
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Park and Recreation Advisory Board Work Session: 3 p.m. Sept. 26, 2018; Deborah Beggs Moncrief Garden Center Fort Worth Botanic Garden, 3220 Botanic Garden Boulevard.
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Park and Recreation Advisory Board Meeting: 4 p.m. Sept. 26, 2018; Deborah Beggs Moncrief Garden Center Fort Worth Botanic Garden, 3220 Botanic Garden Boulevard.
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Hemphill Street Improvements Project Meeting: 6:30 p.m. Sept. 26, 2018; Victory Forest Community Center, 3427 Hemphill St.

Breakfast at the BAC: Soft Skills of Leadership: 7:30 a.m. Sept. 27, 2018; James E. Guinn Entrepreneurial Campus, Business Assistance Center, 1150 S. Freeway.
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Quickbooks for Beginners - Desktop and Online Editions: 9 a.m. Sept. 27, 2018; James E. Guinn Entrepreneurial Campus, 1150 S. Freeway.
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Emergency Physicians Advisory Board: 12:30 p.m. Sept. 27, 2018; TCMS Building, 3rd Floor, 555 Hemphill.
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Collective Bargaining Negotiations between the City and the International Association of Fire Fighters, Local Union 440: 1 p.m. Sept. 27, 2018; IAFF Local 440 Office, 3855 Tulsa Way.
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Responsible Pet Ownership Class: 6 p.m. Sept. 27, 2018; Chuck Silcox Animal Care & Adoption Center, 4900 Martin Street.

Active Transportation Projects Open House: 6 p.m. Sept. 27, 2018; Southwest Regional Library, 4001 Library Ln.

Crud Cruiser Mobile Waste Collection: 9 a.m. Sept. 29, 2018; Southside Customer Service Center , 4100 Columbus Trail.

Stop Six Family Festival: 10 a.m. Sept. 29, 2018; Eastover Park, 4300 Ramey Ave.

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