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Chisholm Trail Parkway's Roadside Safety Services are unsung heroes

Posted Aug. 4, 2017

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man in reflective clothing
By responding to non-emergency situations and directing traffic, the Roadside Safety Services team takes much of the load off of first responders.

Not all heroes wear capes. In fact, some you might not even know exist.

The North Texas Tollway Authority provides free roadside assistance on the Chisholm Trail Parkway and other area toll roads. The Roadside Safety Services (RSS) team was assembled to assist stranded motorists, remove dangerous debris from the road, protect drivers and first responders at accident scenes, and keep traffic flowing smoothly. They’re also ready to help during disasters, regional emergencies and evacuations.

There’s no room for error when traffic is zipping by at top speeds. That’s why RSS team members go through six weeks of training to learn service protocols and field safety before going out on the road to keep drivers safe.

RSS offers these services for stranded motorists:

  • Changing flat tires.
  • Adding water to radiators.
  • Providing a gallon of gas.
  • Jump-starting dead batteries.
  • Towing vehicles off the road.
  • Making minor vehicle repairs.
  • Clearing road debris and cleaning up after accidents.

Although the RSS team is constantly on the lookout for stranded motorists, you don’t have to wait for them to find you. Call the number on your TollTag: 214-224-2203. In the event of an emergency, dial 911.

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MedStar Foundation Board of Directors Meeting: noon Aug. 20, 2018; MedStar Mobile Healthcare, 2900 Alta Mere Dr.
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Metropolitan Area EMS Authority DBA Medstar Mobile Healthcare Board Budget Review: 3 p.m. Aug. 20, 2018; MedStar Mobile Healthcare, 2900 Alta Mere Drive.
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Trinity Metro Commuter Rail Committee Working Session: 3:30 p.m. Aug. 20, 2018; Intermodal Transportation Center, 2nd Floor Community Room, 1001 Jones Street.
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Trinity Metro Planning, Operations & Marketing Committee Working Session: 4 p.m. Aug. 20, 2018; Intermodal Transportation Center, 2nd Floor Community Room, 1001 Jones Street.
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Trinity Metro Finance & Audit Committee Working Session: 4:30 p.m. Aug. 20, 2018; Intermodal Transportation Center, 2nd Floor Community Room, 1001 Jones Street.
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Task Force on Race and Culture: 5 p.m. Aug. 20, 2018; Oak Hall, Deborah Beggs Moncrief Garden Center, 3220 Botanic Garden Boulevard.
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Basswood Boulevard & Kroger Drive Infrastructure Improvements: 6 p.m. Aug. 20, 2018; Summerglen Library, 4205 Basswood Blvd.

Fort Worth Housing Finance Corporation: 3 p.m. Aug. 21, 2018; Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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Central City Local Government Corporation: 3 p.m. Aug. 21, 2018; Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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Fort Worth Local Development Corporation: 3 p.m. Aug. 21, 2018; Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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AllianceAirport Authority, Inc.: 3 p.m. Aug. 21, 2018; Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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Canceled Lone Star Local Government Corporation: 3 p.m. Aug. 21, 2018; Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.

City Council Work Session: 5 p.m. Aug. 21, 2018; Council Conference Room 290, 2nd Floor, City Hall, 200 Texas Street.
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City Council Meeting: 7 p.m. Aug. 21, 2018; Council Chambers, 2nd Floor, City Hall, 200 Texas Street.
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Metropolitan Area EMS Authority DBA MedStar Mobile Healthcare Board of Directors: 10 a.m. Aug. 22, 2018; MedStar Mobile Healthcare, 2900 Alta Mere Drive.
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Shaping Your Policy and Culture with Employee Handbooks: 11:30 a.m. Aug. 22, 2018; James E Guinn Entrepreneurial Campus, 1150 S. Freeway.

City Plan Commission Work Session: noon Aug. 22, 2018; City Hall, Second Floor, Council Conference Room 290, 200 Texas Street.
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City Plan Commission Public Hearing: 1:30 p.m. Aug. 22, 2018; City Hall, Second Floor, Council Chambers, 200 Texas Street.
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Park and Recreation Advisory Board Work Session: 3 p.m. Aug. 22, 2018; Deborah Beggs Moncrief Garden Center, Fort Worth Botanic Garden, 3220 Botanic Garden Boulevard.
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Park and Recreation Board Meeting: 4 p.m. Aug. 22, 2018; Deborah Beggs Moncrief Garden Center, Fort Worth Botanic Garden, 3220 Botanic Garden Bouelvard.
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Walking Town Hall: 6 p.m. Aug. 22, 2018; Northwest Community Park, 8575 Blue Mound Rd.

Quickbooks for Beginners - Desktop and Online Editions: 9 a.m. Aug. 23, 2018; James E Guinn Entrepreneurial Campus, 1150 S. Freeway.

Urban Design Commission Work Session: 9:30 a.m. Aug. 23, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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Brunch at the BAC with Mayor Betsy Price: 10 a.m. Aug. 23, 2018; James E. Guinn Entrepreneurial Campus, Business Assistance Center, 1150 S. Freeway.

Urban Design Commission Public Hearing: 10 a.m. Aug. 23, 2018; City Council Conference Room 290, Second Floor, City Hall, 200 Texas Street.
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FW Sports Authority, Inc. Board Meeting: noon Aug. 23, 2018; Fort Worth Convention Center, Executive Board Room, 1201 Houston Street.
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Responsible Pet Ownership Class: 6 p.m. Aug. 23, 2018; Chuck Silcox Animal Care & Adoption Center, 4900 Martin Street.

College Fair at Sycamore: 6 p.m. Aug. 23, 2018; Sycamore Community Center, 2525 E. Rosedale.

Sylvania Avenue Restriping Project Meeting: 6 p.m. Aug. 23, 2018; Riverside Baptist Church, 3101 Race St.

Minority and Women Business Enterprise Advisory Committee Meeting: 11:30 a.m. Aug. 24, 2018; James E. Guinn Building, First Floor, PharmaFab Conference Room #116, 1150 South Freeway.
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